Testimonials

To whom it may concern
With the incredible help of Waykat Services we have established our business to effectively operate from a number of locations using the cloud and whilst I as the
managing Director am "on the run". We require access to all our files and documents from multiple locations that have been created by various staff members, contractors
as well as my self, we have the peace of mind in knowing that all our documents are secure and safely backed up both in the cloud and in our office as well as at another
off site remote location in real time.

The Google cloud system allows our business to operate in the "cloud" and provides seamless interaction between file storage, email, calendar, search and the other key
components required by our business. We are all able to access the system from any location via PC or mobile device giving us the opportunity to manage our business and customers business remotely and effectively, including monitoring business productivity and quality whilst away from the office.

Google are regularly providing optional customisations to the system which we are alerted to from Waykat Services who know and understand what our business needs
which we can then choose to adopt if we believe it will benefit the business.

Thisallows the system to keep pace with change without undertaking significant software upgrades, costs to our business and risking business down time.

We highly recommend the services of Waykat Services to any business intending on implementing cloud services or any other information technology services, they have
been and continue to be an incredible asset to our business.
--
Cliff Abbott
Managing Director
Lotus Building & Design
Lotus Interior Design
Ph: (03) 9024 6850
Mob: 0488 22 59 22
Office: 4 Lomatia Court, North Warrandyte Vic 3113
Mail: PO Box 193, Warrandyte 3113

 

01/07/2013
To whom it may concern.
As the owner of a medium size business, reliable computer, hosting & communications systems are absolutely vital to keep our business operating & staff and clients satisfied.

In a field where information technology changes so rapidly it is imperative that we keep pace with the changes that may improve our business productivity and competitive edge & also provide positive outcomes for our clients & customers both current and perspective.

We have used Waykat services to manage, maintain & provide advice, goods & services in relation to our many & varied information technology systems & software packages including cloud & backup for a number of years. Their attention to detail as well as timely & accurate advice as well as their cost saving
& productivity services have proven to be invaluable & a great time saver to our business.

If we have had a problem or something has gone wrong through no fault of theirs, Waykat Services always prioritise getting our business back up & running or fixing the problem & or adding a new time saving & cost saving features and services.

If the problem can not be fixed via remote access to our system, Waykat Services will always be on-site as soon as possible 7 days a week & do what ever it takes to minimise any disruption, including working into the night & or weekends, nothing is ever a problem for them.

Waykat Services are always able to quickly source the newest & latest equipment from printers & workstations right up to large servers & backup systems & every thing in between, they provide fantastic services & repairs & also provide an incredibly fast & reliable internet & VoIP telephone services, making them our one stop IT supplier, some time ago we changed our internet, VoIP telephone & Email and web page hosting services over from Bigpond to Waykat Services & have never looked back.
Waykat Services come to us highly recommended from an existing industry client & we have since without hesitation recommended them to other clients & customers who we hear are having great success with Waykat Services looking after their I.T. needs We cannot recommend Waykat Services highly enough to any business wanting the incredible services & high end customer service provided by Waykat Services.

Waykat Services speak a language that we can understand & feel comfortable with.

Regards
Cliff Abbott
Managing Director.
Lotus Building & Design
Lotus Interior Design
Ph: (03) 9024 6850
Mob: 0488 22 59 22
Office: 4 Lomatia Court, North Warrandyte Vic 3113
Mail: PO Box 193, Warrandyte 3113

 

Hi Wayne,

This is just a short note to say thank you to Waykat Services, yourself and your staff for always going above and beyond in everything that you do. We understand that it is your job to provide service and fix problems but you do it with no effort and always at a time that is convenient for us and our business. We have tried other companies before but its always 9am - 5pm service and that just dose not suit our business which operates 24 hours a day and 7 days a week. Its comforting to know that although your not in Wagga you fix the majority of our issues remotely and promptly.

We are not I.T. savoy people and we used to feel like we had no idea what we were being told from other companies but you put everything in terms we can understand and if we don't you have always explained it in a way we can, for that we are very grateful.

We would highly recommend your services to anyone who wants a true professional to deal with.

So thank you from myself and our team at Pavilion Hotel Wagga "

The Pavilion Hotel Wagga

http://www.facebook.com/pavilionwagga

Re: Waykat Services
I recently established an office in regional New South Wales and, although the building had previously been occupied by a company involved in land development, the availability of communications was not acceptable. Mobile phone reception was only available outside the building and internet provision throughout the building was very rudimentary. The owner of the building had previously sought improvements from the telecommunications provider and had been advised that nothing further would be done.
Before committing to purchasing the building, I engaged Wayne from Waykat Services to assess the capacity of available services. He subsequently advised that excellent mobile phone reception could be achieved and that the internet service to the building and through the building could be seamless. Wayne provided a price for the complete design and installation service and, armed with this information, I sought to secure the building purchase, which was achieved without competition from other purchasers.
The installation of the equipment and service upgrades occurred over a 2 day period and Wayne was on site for the duration of the installation and commissioning. Waynes professionalism, and that of his team, is second to none. Any issues that arose during the project were quickly resolved and the installation was finalised and running smoothly as planned.

The result is “5 bar” mobile phone reception throughout the building and outdoor courtyard; internet connection and a wireless system covering the same areas.
Waynes knowledge and understanding of the issues, especially “remote” installations, and the communications industry, provides and edge which resulted in a number of “fail safe” elements to be built into my system. As an example, my computer systems automatically switch to mobilenet when the internet signal fails, without any indication to the operator and no loss of data or time, then switch back again when internet service is restored. Waykat are able to design and tailor a system to suit individual requirements.

I have subsequently been involved in a number of projects, on a professional basis, where Waykat have been engaged to provide communications services. Generally, these clients have been advised that services were unavailable or the telecommunications provider was unable / unwilling to assist. In each case Waykat have been able to assess the availability of services and provide solutions accordingly.

The honesty and integrity of the Waykat team has been flawless throughout all of my dealings with them. I also have the knowledge that should something fail within the system, Waykat are a phone call away and that they will address any problem quickly. I have now engaged Waykat to manage all of my communications systems, from the provision of data services and communications technology through to the provision and maintenance of user hardware.

I don’t believe that any business can afford to operate without properly functioning communications. My experiences when dealing with the telecommunications providers have generally resulted in long periods of time “on hold” and generally compromised outcomes. The costs associated with the Waykat installation are a business expense and will be easily recovered over a short period. An unexpected upside to dealing with Waykat is that they are now a “one stop shop” for all of my communications and I need to make only 1 call to gain information on any new technology or have maintenance or repairs undertaken.

I have engaged Waykat to work on some of my clients’ projects and have the confidence that the projects will be handled in a professional manner.

Regards

Mr.Cliff Abbott
Managing Director.
Lotus Building & Design
Lotus Interior Design
Ph: (03) 9024 6850
Mob: 0488 22 59 22
Office: 4 Lomatia Court, North Warrandyte Vic 3113
Mail: PO Box 193, Warrandyte 3113